AI customer experiences
A 24/7 Conversation AI and Voice AI qualifier in GoHighLevel, plus a post-job reputation system that sends happy customers to Google and unhappy ones to the owner.
- Sandbox build
GoHighLevel Conversation AI + Voice AI. Last updated .
- Build spec24/7chat and voice coverage
- Build spec4qualifying details, one question at a time
- Build spec2review routes: 4–5 and 1–3 stars
The problem
Homeowners ask questions at night and on weekends. After the job, a business needs more good reviews without unhappy customers being pushed to post publicly before the owner can help.
24/7 AI qualifier
- Conversation AI + Voice AIChat or call comes inGoHighLevel Conversation AI answers chat; Voice AI answers calls.
- AIOne question at a timeThe assistant collects four qualifying details, one question at a time.
- GoHighLevelTag the contactOnce all four are collected, the contact is tagged
ai-qualified. - Your teamHuman handoffThe team picks up qualified leads with the details already on the record.
Post-job reputation and review system
| Rating | What happens |
|---|---|
| 4–5 stars | The customer gets the Google Review link. |
| 1–3 stars | The owner gets a private alert to follow up directly. |
Asking one question at a time keeps the AI conversation simple for the customer, and the private alert gives the owner a chance to put things right.
Before using this for a live business
- Measure the current process first, so any improvement can be compared with a real baseline.
- Agree which accounts, data and workflows the business owns. I work through a role-based team invite.
- Confirm third-party costs, such as GoHighLevel, n8n and messaging plans.
- Test normal, duplicate, missing-data and failure cases with the team's real rules.